Who Is Heather?


Heather Swan has been working for over fifteen years supporting organizations desire for organization and efficiencies in their analytical review and process and procedures.

Her experience includes the insurance, construction, pharmaceutical, healthcare, and specialty pharmacy industries.

Let The Swan Factor Assist!


TSF works with all management levels of organizations to determine the best solution for the questions that need to be answered. TSF will provide the expertise to help your team:

  • use data to create useful analytical information to make business decisions
  • determine the best solution to find the necessary data to answer questions
  • review processes and procedures to ensure maximum efficiencies
  • train necessary staff to use the tools that have been modified or created

Feeling Overwhelmed?


​When someone asks you to look at their spreadsheet, would you prefer to have a box of cords to untangle? Do you need help evaluating your current business to determine how to grow in the future? Are there current processes that you think can be automated or streamlined, but not sure where to start?